Support
Get help with our ecosystems or contact us with corporate inquiries.
Ecosystem Support
For support with specific ecosystems, please visit the dedicated support pages:
Rifid™ Support
Get help with Rifid Faith, journaling tools, and ecosystem features.
Visit Rifid SupportAscelyr™ Support
Get help with Ascelyr performance tools and progression systems.
Visit Ascelyr SupportCorporate Inquiries
For general questions, partnerships, press inquiries, or other corporate matters:
Legal & Privacy
Email: legal@rifid.co
For legal matters, privacy concerns, and security disclosures.
What To Expect
- General inquiries: Response within 48 hours
- Technical support: Initial response within 24 hours for critical issues
- Security disclosures: Acknowledgment within 48 hours
- Legal matters: Response within 72 hours
We are a small team committed to responding thoughtfully. Thank you for your patience.